Shipping policy
Shipping Policy for TredKart
Effective Date: [18/4/2026]
Thank you for shopping with TredKart. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping (available across India)
- Cash on Delivery (COD) (if applicable)
Shipping is fulfilled through trusted logistics and courier partners to ensure safe delivery of your orders.
2. Order Processing Time
- All orders are processed within [PROCESSING TIME].
- Orders are processed on business days only (excluding weekends and public holidays).
- Once your order is processed, it will be dispatched for shipping.
3. Delivery Timeframes
- Estimated delivery time: [X–X BUSINESS DAYS] after dispatch.
- Delivery timelines may vary depending on:
- Customer location
- Courier availability
- External factors (weather, logistics delays, etc.)
As a dropshipping store, some products may be shipped from different warehouses, which can affect delivery time.
4. Shipping Costs
- Shipping charges: [SHIPPING COST]
- Any applicable shipping fees will be clearly displayed at checkout before payment.
We may offer free shipping on selected products or promotional offers.
5. Tracking Information
- Once your order is shipped, you will receive a confirmation via email or SMS.
- This will include your tracking number and tracking link.
- Please allow [24–48 HOURS] for tracking updates to appear.
6. Delivery Issues and Delays
While we strive to deliver orders on time, delays may occur due to:
- High order volumes
- Courier or logistics disruptions
- Weather conditions or unforeseen circumstances
In case of delays:
- We will keep you informed where possible
- You can contact us at [EMAIL ADDRESS] for support
We are not responsible for delays caused by incorrect shipping details provided by the customer.
7. Incorrect Address or Failed Delivery
- Customers must provide accurate shipping details at checkout.
- If a delivery fails due to incorrect or incomplete address:
- Re-delivery may incur additional charges
- Orders may be canceled without refund in certain cases (especially for COD orders)
8. Damaged or Missing Orders
If you receive a damaged or incorrect product:
- Contact us within [X DAYS] of delivery
- Provide clear photos/videos as proof
We will review and resolve the issue as per our Refund Policy.
9. International Shipping (If Applicable)
- Currently, we [DO / DO NOT] offer international shipping.
If applicable:
- Delivery timelines: [7-8 BUSINESS DAYS]
- Customers are responsible for:
- Customs duties
- Import taxes (if any)
10. Contact Information
For any shipping-related queries, please contact:
- Store Name: TredKart
- Email: [Areebtaj16@gmail.com]